Counselor
Company: Baltimore Regional Housing Partnership
Location: Baltimore
Posted on: October 23, 2024
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Job Description:
The Baltimore Regional Housing Partnership (BRHP), which
operates the Baltimore Housing Mobility Program, is a 501(c) (3)
that assists over 4,000 qualified families in moving from areas of
concentrated poverty and obtaining quality and affordable housing
in communities with strong schools, low crime, and ample job
opportunities in high opportunity areas within Baltimore City and
Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties.
BRHP seeks a Counselor who supports the organization's mission of
providing quality housing counseling services to qualifying
families moving to opportunity areas. BRHP is looking for a
Counselor that can effectively manage competing priorities and
assist a diverse client population with adjusting to new
communities. Primary duties include: conducting home visits,
connecting families with resources, conducting landlord/tenant
mediations, and assisting families with the move process in
accordance with the Program's administrative policies and
procedures. Essential Duties and Responsibilities The below
statements are intended to describe the general nature and scope of
work for the Counseling position. This is not a complete listing of
all responsibilities, duties, or skills required. Work with clients
in an effective manner to ensure that services improve outcomes for
families choosing to live in opportunity areas Document,
coordinate, and collaborate with external stakeholders to maximize
benefits of the move to new neighborhoods within opportunity areas
Provide case management for requests to move including: assisting
with workshops; managing voucher issuance; and conducting follow-up
calls or emails for all move related inquiries Assess move
readiness based on counseling contact Refer families to available
units in opportunity areas and plan and conduct housing search
tours for individuals and groups Conduct independent housing
searches to identify units for applicants and participants Provide
administrative support to participants that are new to the program
or seeking to move Communicate with property owners and
participants to explain program requirements and encourage
participation in the Baltimore Housing Mobility program Prepare and
update communications to landlords and participants Assist families
in the development of action plans with objectives, services to be
provided, milestones for completion of key elements, and timetables
Make appropriate referrals for needed services to help remove
barriers to a successful move Conduct home visits in alignment with
targeted schedule and follow-up as needed Provide families with
detailed information about connecting to local resources in
opportunity areas Conduct landlord/tenant mediations Provide
assistance with efforts of credit repair or rental history matters
to assist families with tenant screening requirements Assist
families with needed transitions after their move, including help
in locating schools, churches, childcare, and employment, social
and medical services Maintain required records of counseling
services provided, and the referrals made for each family Determine
client compliance with program policy and regulations and suggest
corrective follow-up as needed Perform other duties as assigned
General Requirements Honesty and integrity Professional behavior
and respect for colleagues, clients and external partners
Collaborative, supportive approach to work, open to learning new
processes Track record of reliable attendance and punctuality
Strong work ethic Ability to work in a fast-paced, team environment
and manage change Ability to handle and prioritize multiple
projects, deadlines, and excellent time management Experience
working with a diverse population Business casual dress Housing
Counselor Required Knowledge & Skills Ability to gain thorough
knowledge of BRHP's policies and procedures Ability to provide
effective counseling services to a divers clientele Ability to
interpret and explain federal and agency policies, regulations and
procedures Knowledge of community groups and resources Ability to
compile and organize reports Ability to act as a representative of
Baltimore Regional Housing Partnership and effectively communicate
verbally, individually, and in groups with internal and external
stakeholders Ability to effectively deliver presentations to a
group Ability to safely operate a motor vehicle Excellent written
and oral communication skills Exceptional customer care skills
Careful attenton to detail Qualifications Associate degree from a
regionally accredited institution in Sociology, Psychology, Social
Policy, Public Administration, or a closely related field & 4 years
of work experience in the related field OR Bachelor's degree from a
regionally accredited institution in Sociology, Psychology, Social
Policy, Public Administration, or a closely related field & 2 years
of work experience in the related field Valid Maryland driver's
license, automobile insurance, and willingness to use a vehicle to
travel required P referred Qualifications Trained in Implicit Bias
and Trauma Informed Care or related model Knowledge of SharePoint
Knowledge of Efforts To Outcomes (ETO) Software Knowledge of Yardi
software How to Apply Submit a cover letter tailored to the Housing
Counseling opportunity and resume Job Type: Full-time Salary:
$56,000 (Firm) **Please note: Though we are currently operating
under a hybrid work model, an onsite/in-office presence is
required! In addition, under the guidance of the Equal Employment
Opportunity Commission (EEOC) on workplace COVID 19 vaccination
policies and in accordance with BRHP's duty to provide and maintain
a workplace that is free of known hazards to protect the health of
our employees, their families and our customers, BRHP requires
employees to provide proof of the COVID-19 vaccination when asked.
Effective July 1, 2021, newly hired employees must provide proof of
the COVID-19 vaccination (including initial doses and booster) at
Onboarding or within 30 days of the hire date. Only an approved
reasonable accommodation will be accepted to be exempted from this
requirement for newly hired employees. If proof of the COVID-19
vaccination is not provided at or before Onboarding, then a
negative COVID-19 test taken within the last 72 hours must be
submitted on your first day in the office. ** Employment Type: Full
Time Years Experience: 1 - 3 years Salary: $56,000 - $56,001 Annual
Bonus/Commission: No
Keywords: Baltimore Regional Housing Partnership, Rockville , Counselor, Other , Baltimore, Maryland
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